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Terms and Conditions

Last updated: August 22, 2026

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You must be at least 13 years old to use the Service.

Your access to and use of the Service is also subject to Our Privacy Policy, which describes how We collect, use, and disclose personal information. Please read Our Privacy Policy carefully before using Our Service.

Community and safety rules

Use ClubLadders respectfully. Do not harass, threaten, bully, impersonate, discriminate against, or deliberately target another person. Do not use club names, player names, announcements, invitations, match records, or connected services to share unlawful, hateful, sexually explicit, or otherwise harmful material.

Do not share another person's private information without permission, including contact details, home address, school information, or account credentials. Only invite people you are authorized to invite, and use public links, live tournament links, and Discord webhooks carefully because they can share club information outside ClubLadders.

You may report a club or invitation concern in the Service, or contact support@clubladders.com for a concern that cannot be reported there. We may review reports and restrict, suspend, or ban accounts or clubs that violate these Terms or create a safety risk. Read the Safety Center for guidance. If someone is in immediate danger, contact local emergency services.

Sports, events, and personal safety

ClubLadders is a tool for recording club activity. We do not organize, supervise, coach, officiate, operate venues for, or control matches, practices, sessions, tournaments, travel, or other in-person activities arranged through the Service.

Each club, organizer, and participant is responsible for deciding whether an activity is appropriate, following venue rules, obtaining any needed permissions or waivers, providing appropriate supervision, and responding to emergencies. ClubLadders does not provide medical, fitness, legal, or safety advice. Do not rely on the Service as a substitute for professional advice or emergency services.

Player information and public sharing

Club owners and admins are responsible for having permission to add player names, results, and other club information to the Service. If a player is under the age of majority, the club is responsible for obtaining any parent, guardian, school, league, or other permission required before adding or sharing that information.

Public standings, public club listings, live tournament links, and connected Discord webhooks are optional. Before enabling one, make sure you are authorized to share the information it can reveal, including abbreviated participant names, scores, brackets, and club details. You must not use these features to publish sensitive personal information.

User Accounts

When You create an Account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your Account on Our Service.

ClubLadders uses Google Sign-In. Keep access to your Google account secure and notify us if you become aware of unauthorized use of your ClubLadders account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Social Login and Linked Accounts

If the Service allows You to sign in, connect, or otherwise interact with a Third-Party Social Media Service, You authorize the Company to access and use information made available by that Third-Party Social Media Service in accordance with Our Privacy Policy and Your settings with that Third-Party Social Media Service.

The Company does not control and is not responsible for the availability, accuracy, or content of any Third-Party Social Media Service, and Your relationship with that Third-Party Social Media Service is governed by its own terms and policies.

User Content

You are responsible for the content you add to the Service, including club names, player names, announcements, match results, tournament information, and connected-service settings. You represent that you have the rights and permissions needed to add that content and to let ClubLadders use it as described in these Terms.

By adding content, you grant ClubLadders a non-exclusive, worldwide, royalty-free license to host, process, reproduce, and display it only as needed to operate, secure, improve, and provide the Service. This includes showing content to club members and, only when you enable a public feature, to people outside the club through that feature.

Ratings, predictions, and records

Ratings, standings, win probabilities, confidence indicators, match history, and tournament records are informational tools generated from the information recorded in ClubLadders. They are not official league rankings, guarantees of performance, eligibility decisions, or assessments of a person's ability, health, or safety.

Results can change when a club records, edits, confirms, disputes, deletes, or corrects a match. You are responsible for reviewing club records and using reasonable judgment before relying on them for a decision outside the Service.

Voice match entry is provided for convenience and may misunderstand player names, teams, scores, formats, or results. You are responsible for reviewing and correcting the prepared match before submitting it.

Club Pro subscriptions

An owner who purchases Club Pro represents that they are authorized to make the purchase for their club. Club Pro is available from $6 USD per month or $60 USD per year, plus any applicable taxes shown before purchase. Stripe may show the final amount in the customer's local currency.

Club Pro renews automatically at the selected interval unless cancelled. Before checkout, the owner must affirmatively agree to the renewal terms. We use Stripe to process payments and do not store complete payment-card numbers.

You can cancel online through Manage billing in club Settings. Cancellation takes effect at the end of the current paid period unless Stripe or applicable law provides otherwise. You can also contact support@clubladders.com for help cancelling.

Club Pro refund requests made within 7 days of a charge are eligible for review. We will review reports of unauthorized charges regardless of when they are reported. Refund decisions and timing may depend on the circumstances, Stripe's processing status, and applicable law.

If a Club Pro subscription ends, the club keeps Club Pro access during the displayed seven-day grace period. When that period ends, the club moves to Free, Free limits and feature availability apply, and older completed-season match details may again be subject to the Free retention policy. Match-history CSV export remains available.

Billing changes

We may change Club Pro features, prices, or these billing terms as permitted by law. For a material change to an existing recurring subscription, we will provide clear advance notice and a way to cancel. Annual subscriptions also receive a renewal reminder as required by applicable law.

Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

Links from a Third-Party Social Media Service

The Service may display, include, make available, or link to content or services provided by a Third-Party Social Media Service. A Third-Party Social Media Service is not owned or controlled by the Company, and the Company does not endorse or assume responsibility for any Third-Party Social Media Service.

You acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with Your access to or use of any Third-Party Social Media Service, including any content, goods, or services made available through them. Your use of any Third-Party Social Media Service is governed by that Third-Party Social Media Service's terms and privacy policies.

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service, or You may permanently delete Your Account at any time from Profile → Delete account. Deleting Your Account removes Your personal information as described in Our Privacy Policy (certain limited records may be retained where necessary, for example to enforce a ban).

Indemnification

To the extent permitted by applicable law, You agree to indemnify and hold harmless the Company and its service providers from third-party claims, damages, judgments, losses, liabilities, and reasonable legal costs arising from: (i) content or information You add to or share through the Service; (ii) a match, tournament, session, club activity, or other event You organize or control; (iii) Your material violation of these Terms or applicable law; (iv) Your infringement of another person's intellectual-property, privacy, publicity, or other rights; or (v) Your misuse of the Service, public links, invitations, or connected services.

This obligation applies only to the extent the claim was caused by Your acts or omissions. It does not apply to the extent a claim was caused by the Company's negligence, fraud, willful misconduct, or violation of law. We will provide reasonable notice of a covered claim and reasonable cooperation with its defense. You may not settle a claim in a way that admits wrongdoing by, imposes obligations on, or requires payment from the Company without Our prior written consent.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the State of California, excluding its conflict-of-law rules, govern these Terms and Your use of the Service. This choice of law does not deprive You of any mandatory consumer protection provided by the law that would otherwise apply to You.

Dispute Resolution

Before filing a lawsuit against the Company, You and the Company agree to make a good-faith effort to resolve the dispute informally. A notice of dispute must be sent to support@clubladders.com and include the account email involved, a description of the dispute, the relevant facts, and the resolution requested. Do not include passwords, complete payment-card numbers, or other unnecessary sensitive information. We may send a notice of dispute to the email associated with Your Account.

Neither party will file a lawsuit until 30 days after the other party receives a complete notice of dispute. This requirement does not prevent either party from bringing an eligible claim in small-claims court, seeking temporary or emergency relief to prevent imminent harm, preserving a claim before a legal filing deadline expires, or reporting a matter to law enforcement or a government agency.

If a dispute is not resolved informally, and it is not eligible for small-claims court, You and the Company agree that it may be brought exclusively in the state courts located in Alameda County, California, or the United States District Court for the Northern District of California, as applicable. You and the Company consent to the personal jurisdiction and venue of those courts. Nothing in these Terms requires arbitration or prevents either party from exercising rights that cannot lawfully be waived.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: