Privacy Policy
Last updated: July 13, 2026
This policy explains how ClubLadders handles information when you use the service. ClubLadders is for people aged 13 and over. Accounts that have not yet completed age confirmation confirm that they are 13 or older after Google sign-in; we store only when that confirmation was completed, not a date of birth or age category. If you believe that someone under 13 has provided personal information, contact us at support@clubladders.com.
Information we collect
- Account information. When you sign in with Google, we receive your verified email address, display name, and, when Google provides it, profile image.
- Club information. We store the clubs you create or join, memberships, player names, ratings, match results, tournament participation, RSVPs, announcements, and settings needed to provide ClubLadders.
- Invitations. Club owners and admins can enter an email address to invite someone to a club. The address is used to send that invitation, then removed from our records on the service's scheduled cleanup; a non-readable fingerprint may remain to prevent repeat invitations. Invitation records are removed when the invitee joins that club.
- Notifications. If you enable web push, we store the browser push subscription required to deliver notifications. You can turn notifications off in your profile or browser settings.
- Service and usage information. We record limited product events, such as account, club, and feature activity, to operate and improve ClubLadders. Our own product analytics events are normally retained for 90 days.
How we use information
We use this information to run the service, create rankings and match history, send requested invitations and service notices, prevent abuse, troubleshoot problems, and improve ClubLadders. We do not sell personal information or use it for targeted advertising.
Who receives information
We use the following service providers to operate ClubLadders: Google for sign-in; Resend for email delivery; browser-provided push services for web notifications; and Vercel Analytics and Speed Insights for website analytics and performance measurement. These providers process information needed to provide their service.
If a club owner connects a Discord webhook and enables a type of post, ClubLadders sends the relevant club announcement or tournament result to that Discord channel. That channel is controlled by the club owner and its Discord audience, not by ClubLadders. Match results are not sent to Discord when a guest player is involved.
Club information is shared with members of that club. A club appears on the public leaderboard only when its owner deliberately enables public visibility and leaderboard listing in club settings. A tournament live link is off by default; when enabled, anyone with the link can see its bracket, first names, and scores.
Cookies and similar technology
ClubLadders uses a session cookie to keep you signed in. We also store your chosen color theme in your browser's local storage. Vercel Analytics and Speed Insights are enabled to measure site use and performance. We do not use advertising cookies, web beacons, or a cookie-preferences tool.
Retention and deletion
You can delete your account from account settings. We remove your active push subscriptions and scrub your account email, display name, and profile image. Match and club records may remain in de-identified form so that club history and rankings continue to work.
For Pilot and Free clubs, detailed match rows from completed seasons may be removed after one year. Season summaries, final standings, and final ratings remain. Owners who keep important email reminders on can receive an export reminder about one month before cleanup. Club Pro clubs have longer match-history retention while their paid plan is active.
We may retain limited information where needed for security, abuse prevention, legal obligations, or to resolve disputes. For example, a banned email may be retained to prevent a banned person from signing up again.
Your choices
You can update your profile, manage push notifications, leave clubs, and request access, correction, or deletion of personal information by emailing support@clubladders.com. Club owners control their club's visibility and connected Discord webhook.
Safety concerns
You can report a club or invitation concern from a club listing or invitation page. Reports are reviewed by the site administrator. For concerns about a user, an under-13 account, or a report you cannot submit in the app, email support@clubladders.com. Read our Safety Center for more information.
Security and changes
We use reasonable safeguards to protect information, but no online service can guarantee absolute security. We may update this policy by posting the revised version on this page and changing the date above.
Contact
Questions about privacy can be sent to support@clubladders.com.